Factory Data Reset (Powered Off) - Samsung Galaxy Tab S 10.5

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution To avoid being locked out of your device, it's strongly recommended to review the following before attempting to perform this reset:

  • For devices with a Samsung account active:
    • It's imperative the Samsung user name and password are known before attempting this reset.
    • If the credentials can't be remembered, they can be reset.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Googleaccount
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)

 

Note An alternate reset method is available if the device can be powered on and is responsive.
  1. Ensure the device is powered off.
  2. Simultaneously press and hold Home button Home button icon (located at the bottom) + Volume Up button (located on the top-left edge; press on right side of button) + Power button (located on the top-left edge to the left of the Volume button) until the Samsung logo appears then release.
  3. From the Android recovery screen, select wipe data/factory reset.
    Note Utilize the Volume buttons to highlight and the Power button to select.
  4. Tap Yes -- delete all user data.
    Note Allow several seconds for the factory data reset process to complete.
  5. Tap reboot system now.
    Note Allow several minutes for the reboot process to complete.
    Note If applicable, set up your device.

 

Related Topic: Video Icon Factory Data Reset

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