Factory Data Reset (Powered Off) - Samsung Galaxy Tab 2 (7.0)

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)

 

Note An alternate reset method is available if the device can be powered on and is responsive.

  1. Power the device off.
    1. Press and hold the Power button.
    2. Tap Power off.
    3. Tap OK.
    Note If the screen doesn't respond to input, press and hold the Power button for 10-15 seconds.
  2. Press and hold the Volume up button then press and hold the Power button.
    Note USB cable must be disconnected.
  3. When the Samsung logo appears, release the Volume up button and Power button.
  4. From the Android system recovery screen, press the Volume buttons to select wipe data / factory reset then press the Power button.
  5. Press the Volume buttons to select Yes -- delete all user data then press the Power button.
  6. Press the Volume buttons to select reboot system now then press the Power button.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note If applicable, set up your device.

 

Related Topic: Video Icon Factory Data Reset

isTealiumFlag=true