Factory Data Reset (Powered Off) - Samsung Galaxy Tab

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • GoogleTM account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)


Note Notes:


  1. Press and hold the Power button until device powers off.
  2. Press and hold the Volume Up button then press and hold the Power button (simultaneously).
  3. When the Samsung logo appears, release the Power button only.
  4. When the Android system recovery screen appears, release the Volume key.
  5. Press the Volume down button to select wipe data / factory reset.
  6. Tap Home.
  7. Press the Volume Up button to continue.
  8. Ensure reboot system now is selected.
  9. Tap Home.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note To set up the device after completing the factory data reset, refer to Initial Activation and Setup.


Related Topic: Video Icon Factory Data Reset