Activate HD Voice - Android™

Caution Caution:

  • HD Voice isn't recommended if you use a 1X/3G Network Extender or a TTY/TDD device.
  • HD Voice on the smartphone must be turned on if you use a 4G Network Extender.


Note Notes:

  • HD Voice provides clear and more natural sounding audio on voice calls when both parties are using HD-voice enabled phones over the Verizon 4G LTE network.
  • The voice portion of the call is billed per minute of use and the video portion is billed as data. For additional info, see these HD Voice FAQs.
  • Some devices may be auto-provisioned.
  • Requirements:
    • must be in the Verizon 4G LTE coverage area.
    • must have HD Voice capable devices and be set up for HD Voice service.


  1. From the Home screen, do one of the following:
    Note Options presented depend on device model and software version.
    • Navigate: Settings > Network & Internet > Mobile network > Advanced.
    • Navigate: Apps > Settings > Network & Internet > Advanced Calling.
    • Navigate: Apps icon > Settings > More > Advanced Calling.
    • Navigate: Settings > Connections > Advanced Calling > then tap Allow from the 'Advanced Calling' prompt to complete activation.
  2. Tap Advanced Calling to turn on or off.
  3. To continue, review the disclaimer then tap Activate.
  4. Review the added and removed add-ons then tap Continue.
  5. From the 'Congratulations! you now have Advanced Calling' section, tap OK.
    Note Restart the device in 5 minutes to complete activation. Check for incompatible add-ons that must be removed in order for HD Voice to be activated.


Related Topic: Video Icon Make HD Calls