Perform Over-The-Air Activation (OTA)

To perform initial activation/setup on your 3G or 4G smartphone or basic phone, view this info.

3G Devices

Note Ensure you are not under Network Extender coverage to complete OTA.

  1. Dial *228 then press the SEND button.
    For Home Phone Connect, dial *228 only.
  2. When prompted, press 1 (one) to begin programming.
    Press option 2 to update the PRL only.
  3. Wait for up to 2 minutes while the network links the service with the phone.
    When programming is complete, a confirmation message plays, the call ends automatically and the device power cycles.

4G Devices

  • The automatic activation process takes up to 4 minutes to complete after the device (with a properly provisioned SIM card) has been powered on and is in the Verizon wireless coverage area.
  • Turn the device off completely then back on to restart the activation process if needed.