DuraXV / DuraXV+ by Kyocera - Windows® Device Manager Conflicts

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Start Device Manager.

  • Windows 10
    • Right-Click Start > Device Manager.
  • Windows 8
    • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

The following devices are normally installed:
Note Depending upon the selected USB connection (e.g., Mass Storage, Media Sync Mode, Internet Connection Mode, Charge Only), some of the devices may not appear.

Disk drives
KYOCERA E4520-MSS USB Device
DVD/CD-ROM drives
KYOCERA E4520-MSS USB Device
Modems
KYOCERA USB E4520US Modem
Network adapters
KYOCERA USB E4520US CdcMcm Device
Portable Devices
D:\ (drive letter may vary)
E:\ (drive letter may vary)
Universal Serial Bus controllers
KYOCERA USB Composite Device E4520US
USB Composite Device
USB Mass Storage Device

Note If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Note Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.

If a conflict is present:

  1. Right-click the device then click Update Driver Software.
  2. Click Browse my computer for driver software.
  3. Enter C:\Windows\System 32\Drivers in the search field then click Next.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Note If the driver software is not found, a Windows Operating System update may be needed.
  4. Click Close.
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