Check for Water Damage - Nokia

Use the provided info below to help determine if your device has water damage.

If you need to replace your device under warranty and the device is water damaged, broken, or has unreasonable wear and tear, you could be assessed a Damaged Device Fee. If damage is found:

  • Several replacement options may be available.
  • If you have a LifeProof case, visit this support page. If you have a different protective case, contact the manufacturer to see if they have any guarantees against damage.

Nokia uses a red and white checkerboard field to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the checkerboard becomes pink or red.


Removable Battery:

The indicator is located in the battery tray and on the battery.
Nokia LDI Battery Tray Face

Nokia LDI Battery


Non-Removable Battery:

The indicator is located in the SIM card area.
Nokia LDI SIM Tray

Nokia LDI SIM Tray