Remove SIM Card - Samsung Galaxy Core Prime™

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems and a blank/frozen screen.

Caution Caution:
  • Don't attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.
  • Don't modify or alter your SIM card. Refer to these additional 4G SIM card do's and don'ts.

 

  1. Ensure the device is powered off.
  2. With the display facing away, locate the notch in the cover located in the upper left edge then gently pull the cover off.
    Removing the battery cover
    Removing the battery cover
  3. Locate the notch in the lower right corner of the battery then gently pull the battery out.
  4. Slide the SIM card out of the slot.
    Note If applicable, refer to Insert the SIM Card.
    Removing the SIM
  5. Align the battery contacts then press the battery into position.
  6. Align the cover and gently press it into place.
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