Samsung Galaxy Core Prime™ - Soft Reset

Note Turning the device off and on is sometimes called a soft reset. This is similar to restarting a desktop computer and is often one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device unless the battery is very low.

  1. Press and hold the Power button.
  2. Tap Restart.
  3. Tap Restart to confirm.
  4. If unable to perform the steps above, remove then re-insert the battery.