An active Verizon Wireless 4G LTE SIM card is necessary to complete the update.
A software update can also be downloaded/installed utilizing your computer's Internet connection via BlackBerry Link.
Ensure the device is connected to a power source during the software update. The battery level must be at 20% or more for the process to begin.
From the Home screen, tap Settings .
If not available, swipe down from the top of the display (where the time is located).
Tap Software Updates.
Tap Check for Updates (located at the bottom).
If a software update is available, tap Update (located at the bottom).
Allow several minutes for the download and install processes to complete. The duration may vary depending upon the size of the update.
If presented, tap one of the following restart options:
A restart is required to complete the software update; however it can be postponed in order to save current work (if applicable).