Ensure the USB modem (with the SIM card) is connected.
Launch VZAccess Manager. From the Windows desktop, navigate: Start > All Programs (Programs) > VZAccess Manager. With Windows 10, click Start > Apps icon (located in the top-left corner) > All apps (located in the bottom-left corner) > VZAccess Manager.
If presented, enter the PIN then click OK. The default PIN is 1111.
From the top menu, click Options > Preferences. From the Minimum view, navigate: Menu > Options > Preferences.
Click Firmware Update.
Configure the preferred option: Selected when a check mark is present.
Updates will be automatically downloaded but not installed.
Updates will be automatically downloaded and installed.
To manually check for updates, click Check for Updates then follow the on-screen instructions.