Change the Password for a Verizon Wireless Website

If you need to change your password for a Verizon Wireless website (e.g., My Verizon, Verizon Cloud, Family Locator, VZ Navigator, etc.), here's info on how to do it.

Note The login credentials are the same for all Verizon Wireless website portals (e.g., My Verizon, Family Locator, VZ Navigator, etc.).

  1. From a web browser, sign in to My Verizon.
  2. From the My Verizon Home screen, navigate: Account > Profile settings.
  3. Click Change password.
  4. Enter the appropriate info in the following fields:
    Note New password must contain at least 8 characters (maximum of 20) and must have at least 1 number and 1 letter.
    • Current Password
    • New Password
    • Re-type New Password
  5. Click Save Changes.
  6. Select a mobile number to send the Authorization Code to then click Send Code.
    Note If your device doesn't receive text messages and you have an email address on record, a secure email is sent to complete registration. Also, a temporary password is sent through US Mail as a backup.
  7. Enter the Authorization Code received in the text message then click Confirm.


Related Topic: Reset the Password for the Verizon Wireless Website