Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Android®

Note To perform the steps below, you need to:

  • ensure the Smart Family app is installed on the parent device.
  • sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  • ensure the child device is powered off prior to adding or removing blocks, restrictions, limits, etc.

  1. From the Smart Family parent app, select the appropriate family member from the top row of contacts (multiple may appear).
  2. From the Manage controls section, tap Contacts.
  3. Tap Blocked contacts.
  4. Perform any of the following:
  • To add a number:
    1. Tap Block a number.
    2. Enter the 10-digit number then tap Save.
  • To remove a number:
    1. Tap the X icon located to the right of corresponding number.
    2. To confirm, tap Remove.
  • To block incoming private and restricted text and calls, tap the switch to turn on or off.

Related Topic: Add or Remove a Trusted Contact

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