The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a website.
For all advanced-level configuration and troubleshooting, contact your Exchange / IT admin for assistance.
From a Home screen, navigate: Apps icon > Settings > Accounts & sync.
If Settings is unavailable, tap the Dropdown menu (upper-left) then select Alphabetical. If still unavailable, refer to Manage App Icons.
Tap Exchange ActiveSync for HTC Sense.
Tap General settings.
If needed, engage your Exchange / IT admin to configure the following: