Power Cycling and Launching Mobile Web Browser

Warning Caution:

  • Due to an industry change around internet privacy and security, you may be unable to access certain HTML secure pages (HTTPS/SSL) with Mobile Web.
  • Additionally, effective 12/29/2016, My Verizon mobile, is inaccessible as a part of this change. Manage your account by visiting vzw.com/myverizon from your computer or dial the following #functions on your device: #BAL (#225) for current account balance, #PMT (#768) to make a payment.

  1. Power your phone off. This is typically done by holding down the red End button.
  2. Once you have confirmed that the phone is off, power the device back on.
  3. Wait 10 minutes before attempting to access Mobile Web 2.0.