Verizon Smart Family™ - Apple® iOS - Set Message Limits

Note Since an iMessage® is sent and received via a Wi-Fi or cellular data connection, message limits can't be set for iMessages.

Note To perform the steps below, you need to:

  • ensure the Smart Family app is installed on the parent device.
  • sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  • ensure the child device is powered off prior to adding or removing limits.


  1. From the Smart Family parent app, select the appropriate family member from the top row of contacts (multiple may appear).
    Dashboard with family members
  2. From the Manage controls section, tap Limits.
    Tap Limits
  3. Tap Text limit.
    Note This option is unavailable for lines on the justkids plan.
  4. Enter the text limit.
    Note Once the limit is reached, text messaging is restricted (except to/from trusted contacts) until the next billing cycle.
    Note Your child receives a free text alert when they're within 15 messages of the limit; You receive an alert once they've reached the limit.
  5. Tap Save.


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