Verizon Smart Family™ - Apple® iOS - Add, Edit or Remove Parent / Child Roles

Note Notes:

  • Parent devices can monitor activity and contacts and manage limits for child lines.
  • Only 2 devices can be set as parent and the account owner is the primary parent.
  • To perform the steps below, you'll need to:
    • ensure the Smart Family app is installed on the parent device.
    • sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
    • ensure the child device is powered off prior to adding or removing blocks, restrictions, limits, etc.


  1. From the Smart Family parent app, tap the Gear icon Gear icon (upper-right).
  2. Tap Family Settings.
  3. Select the desired family member or mobile number.
    Note If not available, you can add additional accounts:
    1. Tap Add family member.
    2. Select (check) the desired mobile number.
    3. Enter a name.
    4. Tap Add.
      Note Allow several minutes for the process to complete.
  4. Tap Role.
  5. Select the desired option:
    Note The options presented vary for each mobile number.
    Note To enable a device as parent, the mobile number must be an Account Manager in My Verizon.
    • Parent
    • Child
  6. If prompted to change role, tap OK to confirm.