In addition to the process outlined below, BlackBerry Link can also be used to transfer media files.
On the phone, ensure USB Mass Storage Mode is turned on.
From the Home screen, tap Settings .
If not available, swipe down from the top of the display (where the time is located).
Tap Storage and Access .
Scroll down to and tap the "USB Mass Storage" On/Off switch to turn on .
If presented with "When USB mass storage is turned on...", tap OK.
From the computer, launch File Explorer, Windows Explorer, or Finder.
For File Explorer or Windows Explorer, press the Windows+E (+E) keys using the computer keyboard.
For Finder, click the Finder icon located on the dock.
From File/Windows Explorer or Finder, click Removable Disk (X:) (under Devices with Removable Storage).
X represents the drive letter, which varies from computer to computer.
Create a new picture/video folder or open the existing folder (if available).
Use the computer to copy pictures or videos into the folder.