Services & Apps
Verizon Smart Family
Smart Family App
Verizon Smart Family - Apple iOS - Download and Install the Companion App
Verizon Smart Family™ - Apple® iOS - Download and Install the Companion App
The Companion app requires iOS 10.x (or higher).
To perform the steps below, you need to:
have access to both the parent and child devices.
ensure the Smart Family app is
on the parent device.
sign in to the app using a
user ID or mobile number that has
Account Owner or Manager
ensure content filtering is
to the child account.
be signed in to App store to download the app.
From the appropriate child device, locate the Verizon Smart Family text message then tap the accompanying link.
If necessary, you can re-send the text using the parent device as follows:
Open the Smart Family app.
Select the appropriate family member from the top row of contacts (multiple may appear).
From the Manage controls sections, tap
(at the bottom).
From the Pair with Verizon Smart Family screen, tap Show me how or Pair now.
From the Pair phone screen, tap Show me how or Pair now.
If presented with the tutorial screen, tap
From the Install Profile screen, tap
If prompted, enter your passcode.
From the Warning screen, review the info then tap
If prompted, tap
Allow time for the install and pairing process to complete.
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