Factory Data Reset (Powered Off) - LG G Pad™ X8.3

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)

Note An alternate reset method is available if the device can be powered on and is responsive.

  1. Ensure the device is powered off.
  2. Press and hold the Power and Volume Down buttons until the System recovery screen appears then release.
    Power button
  3. From the System recovery screen, select Factory data reset.
    Note Utilize the volume buttons to cycle through the available options and the power button to select.
    System recovery screen with Factory data reset
  4. Select Yes to confirm.
    Note Allow several seconds for the factory data reset and reboot processes to complete.
    Note If applicable, set up your device.
    System recovery screen with Yes

 

Related Topic: Video Icon Factory Data Reset

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