Turn Voice & Video On / Off - HD Voice - LG G4™

Caution If located in Alaska, it is not recommended to turn off HD Voice for troubleshooting purposes as it causes the device to roam off the Verizon Wireless network.

Note Notes:

  • If enabling, ensure HD Voice add-on is enabled in billing.
  • HD Voice is not recommended for customers who have a Network Extender or require a TTY/TDD device for use in conjunction with their phone.

  1. Ensure HD Voice is activated.
  2. From a Home screen, tap Apps Apps icon > Settings Settings icon.
  3. Tap Advanced Calling.
  4. Tap Advanced Calling to turn on Switch on icon or off Switch off icon.
  5. If presented with a confirmation screen, tap OK.
    Note Review the disclaimer regarding billing and data usage.
    Note When video calling is turned on, others can see that the phone has video calling.