Flag as Stolen - Blackberry® Protect Web Portal

Note Flag as Stolen deletes all device data (e.g. messages, contacts, apps, etc.). On BlackBerry 7.1 and higher media card data is also deleted.

Note If your device is located, you can set up your device again by using your BlackBerry ID.

  1. Launch a web browser then navigate to the BlackBerry Protect Web Portal.
  2. Enter the email address and password associated with the BlackBerry ID then click Sign In.
    Note If a BlackBerry ID account does not already exist, click Don't have a BlackBerry ID? then follow the step-by-step instructions to create the account.
  3. From the My Device section, click Flag as Stolen.
  4. From Flag as Stolen, enter the BlackBerry ID password then click Flag as Stolen.
  5. From the Flag as Stolen screen, view the progress then click Close.