VZAccess Manager software must be installed before plugging the handset into the computer for the first time. Only after the software has been installed can Windows successfully install and configure the handset.
Insert the VZAccess Manager CD-ROM into the drive. Once the CD-ROM auto-starts, click Install VZAccess Manager.
If set up does not automatically start, click Start > (Run), type D:\Start or D:\MenuDriver.exe (where D is the CD-ROM drive letter) then press the Enter key.
If 'Device USB Drivers Included' is not noted, please refer to Install USB Drivers - Windows for further instructions.