Backup Data - BlackBerry® Desktop Manager (Windows®)

  1. Ensure the device is connected to the computer via the supplied USB cable.
  2. Launch BlackBerry Desktop Software.
    Note From the Windows desktop, navigate: Start > All Programs (Programs) > BlackBerry > BlackBerry Desktop Software.
    Note With Windows 10, click Start > Apps icon Apps Menu icon (located in the top-left corner) > All apps (located in the bottom-left corner) > BlackBerry > BlackBerry Desktop Software.
    Note If not available, refer to Download / Install BlackBerry Desktop Manager for assistance.
  3. Click Back up now.
  4. Select/Enter the appropriate Back Up Options then click Back up:
    • Backup type
      • Full (all device data and settings)
      • Quick (exclude email)
      • Custom (select data only)
        Note If applicable, select (check) the appropriate options.
        • Include:
          • Files saved on my built-in media storage
          • Data Type
    • File Options
      • File name
      • Save backup files to:
        Note If applicable, click Change folder to navigate to an alternate location.
      • Encrypt backup file
        Note If applicable, enter a password into the File and Confirm password fields.
  5. Click Close.