Disabling then re-enabling ActiveSync conduits

  1. Launch Microsoft® ActiveSync®, click Start> Programs> Microsoft® ActiveSync®.
  2. From the ActiveSync® main screen, click Tools> Options...
    Image of the ActiveSync Tools Menu with Options selected
  3. Uncheck the type of information being synchronized (e.g. Contacts) then click OK.
    Image of the ActiveSync Options with Contacts deselected
  4. Once ActiveSync® indicates Synchronized, click Tools> Options...
    Image of the ActiveSync Tools Menu with Options selected
  5. Check desired conduits (e.g. Contacts) then click OK.
    Image of the ActiveSync Options with Contacts selected

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