Create a Microsoft® Account - Nokia Lumia Icon

Note For a detailed overview, refer to What is a Microsoft account?

Caution The first Microsoft account added to the device (e.g. Hotmail, Live, Xbox, etc.) becomes the primary account and can only be changed or removed by performing a hard reset. If you have multiple accounts, you need to decide which one to sign in to first.

  1. From the Start screen, swipe left to display the apps list.
    Note Alternatively, tap All apps All Apps icon (located in the lower-right; may require scrolling to the bottom).
  2. Navigate: Settings > AccountsYour email and accounts.
  3. Tap Add a Microsoft account.
  4. From the "Add your Microsoft account" screen, tap Create one (located in the middle of the screen).
  5. Enter the requested information (e.g., first and last name, username, etc.), then tap Enter Enter Key icon (located in the lower-right).
    Note If desired, review the Privacy statement prior to tapping next.
  6. On the "Account details" screen, enter the requested information then tap Next.
  7. On the "Add security info" screen, confirm the mobile number, enter an alternate email address, then tap Next.
  8. On the "See what's most relevant to you" screen, tap which preferences you would like.
    Note Selected when a check mark is present.
    Note If desired, review the Microsoft Services Agreement then tap Next.
  9. If presented with the "Security info" screen, enter the various characters shown into the box then tap Next.
  10. If presented with the "Back up?" screen, tap one of the following:
    • yes
    • not now