Windows Device Manager Conflicts - HTC Desire 526

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Start Device Manager.

  • Windows 8
    • Right-Click the Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.
  • Windows Vista
    • Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
      Note If prompted, click Continue.
  • Windows XP
    • Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.

For detailed instructions, refer to Opening Windows Device Manager.

The following devices are normally installed:
Note Depending upon the selected USB connection (e.g. Media device, Camera, USB debugging), some of the devices may not appear.

Android USB Device
My HTC
DVD/CD-ROM
HTC Android Phone USB Deivce
Network adapters
HTC Remote NDIS based Device
Portable Devices
HTCD100LVWPP
Universal Serial Bus controllers
USB Composite Device
USB Mass Storage Device

Note If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Note Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.

If a conflict is present:

  1. Right-click the device then click Update Driver Software.
    Note If using Windows XP, right-click the device then click Update Driver.
  2. Click Browse my computer for driver software.
    Note If using Windows XP, tap Install from a list or specific location (Advanced) then click Next.
  3. Enter C:\Windows\System 32\Drivers in the search field then click Next.
    Note If using Windows XP, ensure that Search for the best driver in these locations and Include this location in the search are selected.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Note If the driver software is not found, a Windows Operating System update may be needed.
  4. Click Close.
    Note If using Windows XP, click Finish.
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