Unblock SIM PIN - Samsung SCH-LC11 4G LTE Mobile Hotspot

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.

 

  1. Access the Administration Web Interface.
  2. From the left menu, click Jetpack Settings.
  3. From the Advanced tab, click Continue (located on the bottom).
  4. Click SIM.
  5. Enter the appropriate info into the following fields:
    Note If an invalid PUK is entered too many times, the SIM card is permanently disabled.
    • Enter PUK
    • Enter new PIN
    • Confirm new PIN
  6. Click Save Changes (located in the lower-right).
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