Unblock SIM PIN - Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.

 

  1. Access the Admin Web Interface.
  2. From the left menu, click Jetpack Settings.
  3. From the Advanced tab, click Continue.
  4. Click SIM.
  5. Enter the appropriate information into the following fields:
    Note If an invalid PUK is entered too many times, the SIM card is permanently disabled.
    • Enter PUK
    • Enter new PIN
    • Confirm new PIN
  6. Click Save (located in the lower-right).
    Note The save option only appears once a change has been made.
isTealiumFlag=true