Activate / Set Up Device - DROID MAXX 2 BY MOTOROLA

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:

  • Accounts (e.g., Gmail, email, etc.) should be set up after activating the device (see Related Topics).
  • To activate the device on prepaid service, refer to Set up Verizon Prepaid Service.
  • Wi-Fi Calling settings don't transfer after switching devices and/or performing a factory data reset. You need to enable W-Fi Calling manually if you want to use it.

  1. If powered off, press and hold the Power button for approximately 3 seconds then release.
    Power button
  2. From the Welcome screen, select the appropriate language then tap NEXT.
    Note Allow several seconds for activation to complete.
  3. From the Phone Activation screen, tap Next or tap Activate Now (if available).
    Note If prompted, enter the last 4 digits of the Account Owner's Social Security Number or the Billing Password.
    Note If activating a new phone, ensure the old phone is powered off and allow several minutes for the deactivation of the old phone to complete.
  4. If presented with the Verify your account screen, sign in with the Google account that was previously synced on the device, tap NEXT then tap ACCEPT.
  5. If presented with the Got another device screen, follow the onscreen instructions to transfer data from a previous device or tap No thanks > NEXT.
  6. From the Add your Account (Google) screen, tap SKIP > SKIP.
  7. From the Name screen, enter the first and last name then tap NEXT.
  8. From the Protect your phone screen, tap Protect this device to uncheck then tap SKIP > SKIP ANYWAY.
  9. From the Google services screen, select any of the following to enable or disable then tap NEXT (may require scrolling to the bottom).
    Note Enabled when a check mark is present.
    • Help apps find your location
    • Improve location accuracy
    • Help improve your Android experience
  10. From the Verizon Cloud screen, tap SKIP (lower-left) then tap NOT NOW.
  11. From the Email Accounts screen, tap SKIP (lower-right).
  12. From the Summary screen, tap DONE (lower-right).
  13. Review the Privacy disclaimer then tap ACCEPT.
    Note To review the Moto Privacy Policy:
    1. Tap Privacy settings
    2. Tap View Motorola Privacy Policy (at the bottom)
    3. When finished, tap DONE.
    4. Tap the left arrow icon < (lower-left).

Related Topics: