Windows Device Manager Conflicts - LG ExaltII

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Start Device Manager.

    Windows 8
    • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
    Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.
    Windows Vista

  • Note
      Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager. If prompted, click Continue.
    Windows 2000 / XP
    • Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.

For detailed instructions, refer to Opening Windows Device Manager.

The following devices are normally installed:

Modems
LGE Mobile for VZW USB Modem
Ports (COM & LPT)
LGE Mobile for VZW USB Serial Port
Universal Serial Bus controllers
LGE Mobile for VZW Composite USB Device

Windows Device Manager with installed devices
Note If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Note Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
Windows Device Manager displaying devices with errors

If a conflict is present:

  1. Ensure that the device drivers are installed. Refer to Installing USB drivers for further assistance.
    Note If the device drivers are installed and a conflict is still present, continue to step 2.
  2. Right-click the device then click Update Driver.
    Note If using Windows Vista, right-click the device then click Update Driver Software.
    Note The device name may vary from the following example.
    Updating driver 1
  3. If presented, select No, not this time then click Next.
    Updating driver 2
  4. Select Install from a list or specific location (Advanced) then click Next.
    Note If using Windows Vista, click Browse my computer for driver software.
    Updating driver 3
  5. If available, ensure Search for the best driver in these locations and Include this location in the search are selected then enter C:\Program Files\LG Drivers\LG USB Drivers\Drivers into the search window then click Next.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Updating driver 4
  6. Click Finish.
    Note If using Windows Vista, click Close.
    Updating driver 5
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