Factory Data Reset (Powered Off) - Samsung Galaxy Tab E

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)

 

Note An alternate reset method is available if the device can be powered on and is responsive.

  1. Ensure the device is powered off.
  2. Press and hold the Volume Up and Home buttons.
    Volume down and Home buttons
  3. While continuing to hold volume up and home, press and hold the Power button until the Samsung screen appears then release but continue to hold volume up and home until the Android system recovery screen appears.
    Power button
  4. From the Android recovery screen, select wipe data/factory reset.
    Note Utilize the volume buttons to cycle through the available options and the power button to select.
    Android recovery screen with wipe data/factory reset
  5. Select Yes.
    Note Allow several seconds for the factory data reset to complete.
    Android recovery screen with Yes
  6. Select Reboot system now.
    Note Allow several minutes for the reboot process to complete.
    Note IF applicable, set up your device.
    Android recovery screen with Reboot system now

 

Related Topic: Video Icon Factory Data Reset

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