Remove Corporate Email Account (Exchange ActiveSync) - Samsung Galaxy Tab® E

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to the default Home screen layout.
  2. Navigate: Settings Settings icon > Accounts.
  3. Tap Microsoft Exchange ActiveSync.
  4. If necessary, select the appropriate email address.
    Note Multiple accounts may appear.
  5. Tap the Menu icon Menu (upper-right).
  6. Tap Remove account.
  7. To confirm, tap REMOVE ACCOUNT.

Related Topic: Set Up Corporate Email

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