Turn Call Forwarding On from the Device

Note Notes:

  • Depending upon location (e.g., when roaming) use of a * (star) code feature may not be available.
  • Forwarding to International numbers isn't available.

 

Immediate Call Forwarding

Note All calls are routed to the designated number immediately and are not routed to your voicemail.

  1. Dial *72 followed by the 10-digit forwarding phone number (e.g., *72-999-555-4567).
  2. Press Send then wait for confirmation beeps or message.
    Note If you don't have your device or *72 doesn't work, Immediate Call Forwarding can also be turned on via My Verizon.

 

Conditional Call Forwarding (No Answer / Busy Transfer)

Note Calls come in to your phone first but are routed to the designated number if you don't answer.

  1. Dial *71 followed by the 10-digit forwarding phone number (e.g., *71-999-555-4567).
  2. Press Send then wait for confirmation beeps or message.
    Note If you don't have your device or *71 doesn't work, Conditional Call Forwarding can also be turned on via My Verizon.

 

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