Verizon Messages - Change Emergency Address for Tablet Calling

Note Notes:

  • Valid US address is required for e911 functionality.
  • This info gets transmitted to the emergency dispatcher for all 911 calls made on Wi-Fi network.
  • If address validation fails then the users are prompted to enter a new address until a valid address is entered.


  1. Open the Messages+ app.
  2. Do one of the following:
    • For Android® tablets:
      1. Tap the Menu icon Menu Icon (upper-left).
      2. Next to 'Emergency 911 Address', tap Update.
    • For Apple® iPad®:
      1. Tap the Settings icon Switch on icon (lower-left).
      2. Next to the 'Emergency 911 Address', tap Update.
  3. Choose an option:
    • Physical addresses:
      • Enter the physical address for the Emergency 911 location.
    • Use Current Location:
      • Tap Use Current Location for address based on GPS location.
  4. Tap Save.


Note For additional info on Tablet Calling, check out these FAQs.

Related Topic: Invalid Emergency Address (E911)