Set Up Device - Samsung Gear S2 / Gear S2 Classic

Using your Samsung Gear S2 watch on the Verizon network when the companion phone is beyond Bluetooth range requires an optional Connected Device subscription. You can add this to an existing line, or add a new line to your account through My Verizon. See this video for more info.

Note For additional info and a Galaxy Gear S2 simulator, visit the Samsung support site.

  1. Download and install the Samsung Gear app on the Android device.
  2. Ensure the Gear S2 is charged and powered on.
  3. From the 'Available Devices' section of the Samsung Gear app on the Android device, tap Gear S2.
  4. On the Android device and on the Gear S2, confirm the passkey displayed matches then tap OK on the Android device.
  5. Tap OK (check mark located on the right) on the Gear S2.
  6. When the pairing process has completed, from the Legal notices screen on the Android device:
    1. After reviewing, tap Agree to the End User License Agreement to select.
      Note Selected when a checkmark is present
    2. Ensure that Agree to All is checked then tap DONE.
      Note You can agree to all or either of the services (S Voice & Voice related functions, Find my Gear & Find my phone); however, accepting all the Samsung services improves your experience on the Gear.
      Note Selected when a checkmark is present
  7. On the Android device, sign into your Samsung Account.
    Note If you don't have a Samsung Account, navigate: Apps > Settings > Accounts > Add account > Samsung account.
  8. To enable the Remote Companion mode on the S2 watch:
    1. Tap Activate (check mark located on the right).
      Note A new Line of Service is required. Contact Verizon Telesales at 888-748-5019 or add a new line online then follow all steps below to complete the activation (Only Account Owners can add a new Line of Service).
      Note If Activate is not available, dial *228 then press Talk Phone icon.
    2. When prompted, tap 1 to activate the device.
    3. From the 'Successfully programmed' screen, tap Restart
  9. If preferred, to use only in Bluetooth Companion mode, tap X then tap OK.

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