Verizon Ellipsis® 10 - Restart in Safe Mode

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

Note An alternate method is available if the device is unresponsive or won't power on.

  1. Press and hold the Power button until the 'Power off' prompt appears on the screen then release.
    Power button
  2. Touch and hold Power off until the 'Reboot to safe mode' prompt appears then release.
    Power off prompt
  3. From the Reboot to safe mode prompt, tap OK to confirm.
    Note The process may take up to 90 seconds to complete.
    Note Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen.
    Reboot to safe mode prompt with OK
  4. With Safe Mode enabled, test device and app functionality.


Related Topic: Video Icon Using Safe Mode