Remove Corporate Email Account (Exchange ActiveSync) - Ellipsis® Kids

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues.

1. From a Home screen, navigate: Apps icon > Settings.
2. From the PERSONAL section, tap Accounts.
3. Tap Corporate.
4. Tap the appropriate email account.
5. Tap the Menu icon (located in the upper-right).
6. Tap Remove account.
7. Tap Remove account to confirm.

Related Topic: Set Up Corporate Email