Ensure the primary caregiver has an Android Smartphone (OS 4.0 or higher) with a data plan and has data coverage.
Ensure the primary caregiver has the GizmoHub App downloaded from the App Store.
Ensure the primary caregiver has the correct mobile number of the Gizmo device.
Primary caregiver follows the instructions on the app to enter the needed information.
If the Gizmo does not link to the primary caregiver, you are not communicating with the device. Here are possible reasons:
Caregiver entered the wrong GizmoPal device mobile number.
GizmoPal device mobile number has an SMS (i.e., text messaging) block.