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First time setup and activation - out of the box experience - LG Optimus Zone™ 3

Note This device comes with the SIM card already inserted.

Caution Are you upgrading from an existing Verizon Wireless device? Yes or No.

  1. If powered off, press and hold the Power button (located on the right edge) until the LG logo appears then release.
  2. Tap the appropriate language then tap Next (located in the lower right).
    Note Allow several seconds for activation to complete.
  3. From the Phone activation screen, tap Next.
  4. From the Verizon Cloud screen, tap Next to complete setup.
  5. From the Email setup screen, add your email account(s). Click here to see how.
  6. From the Name screen, enter the first and last names then tap Next.
  7. From the Add your account (Google) screen, tap Add an Existing Google Account or Create a New Google Account.
  8. From the Set up payment info screen, select an option for how to pay for in app purchases, then tap Next.
  9. If desired, from the Protect your phone screen, tap Set Screen Lock Now and then tap one of the following:
  10. From the Google services screen, tap any of the following services to enable or disable then tap Next.
    Note Enabled when a check mark is present.
    • Use Google's location service
    • Help improve location services
    • Help improve your Android experience
  11. From the Setup Wizard summary screen, tap Done (located in the lower right).
  12. From the Samsung account screen, tap Learn more to find out what this feature is. If you would like to use it, click here. Otherwise, proceed to the next step.
  13. Congratulations! Your device set up is complete!

Verizon Cloud

  1. Tap the items you would like Verizon Cloud to back up then tap Next.
    Note Enabled when a check mark is present.
  2. Choose how you would like Verizon Cloud to back up content:
    • Wi-Fi Only
    • Both Wi-Fi and Mobile Networks
  3. Tap Done with Cloud.

Go back to continue with step 5 of first time setup

Email Setup

  1. Tap the account type.
  2. Enter the Email address then tap Next.
    Note Depending upon the email account type, the available options may vary
    Note If Microsoft Exchange Active Sync was selected, then complete these steps
  3. Enter the password then tap Next.
  4. Enter the appropriate info (e.g., Username, Password,Security type, etc.) then tap Next.
  5. Enter the appropriate info (e.g., SMTP server, Port, Security type, etc.) then tap Next.
  6. Configure Account options as appropriate then tap Next.
  7. Enter an account name if desired then tap Next.
    Note If presented, ensure a name is entered for outgoing messages

Go back to continue with step 6 of first time setup

Corporate Email Setup (Exchange Active Sync)

  1. Enter your corporate email address and password then tap Next (located in the lower-right).
    Note If set up is unsuccessful, tap to go back, tap Manual Setup then set up manually (begin with step 4).
  2. If presented with an Activation prompt, review the info then tap OK to continue.
  3. If presented with a Remote security administration prompt, tap OK to continue.
  4. Configure the account options (e.g., Period to sync Email, Sync schedule, etc.) as necessary then tap Next.
  5. If presented with an "Activate device administrator" screen, tap Activate.
    Note Follow the on-screen steps to complete the applied security policy (e.g., Set up password, Device encryption).
    Note Device encryption can exceed 60 minutes.
  6. If desired, enter an account name then tap Next.

Go back to continue with step 6 of first time setup

Manually Setup Corporate Email Setup (Exchange Active Sync)

Note Contact your Exchange / IT Administrator for assistance with server info and credentials.

  1. Ensure that the appropriate info is entered into the following fields:
    • Email address
    • Domain\username
    • Password
    • Exchange server
  2. If applicable, configure the following then tap Next (located at the bottom):
    Note Enabled when a check mark is present.
    • Use secure connection (SSL)
    • Use client certificate
  3. If presented with an Activation prompt, review the info then tap OK to continue.
  4. If presented with a Remote security administration prompt, tap OK to continue.
  5. Configure the account options (e.g., Period to sync Email, Sync schedule, etc.) as necessary then tap Next.
  6. If presented with an "Activate phone administrator" screen, tap Activate.
    Note Follow the on-screen steps to complete the applied security policy (e.g., Set up password, Device encryption).
    Note Device encryption can exceed 60 minutes.
  7. If desired, enter an account name then tap Next.

Go back to continue with step 6 of first time setup

Add an Existing Google Account

  1. Enter the email address then tap Next (located in the lower right).
  2. Enter the email password then tap Next.
  3. From the Sync your account screen, configure the appropriate sync settings (e.g., Sync Contacts, Sync Calendar, etc.) then tap Next.
    Note Enabled when a check mark is present.

Go back to continue with step 8 of first time setup

Create a New Google Account

  1. Enter the appropriate name into the following fields then tap Next (located in the lower right).
    • First name
    • Last name
  2. Locate the Username field and enter the desired username then tap Next.
  3. Enter then re-enter the preferred password then tap Next.
    Note The password must be at least 8 characters.
  4. From the Rescue info screen, ensure the correct phone number is listed then tap Next.
  5. From the Confirm phone number screen, ensure the correct phone number is listed then tap Send It.
  6. Tap Agree to accept the terms and conditions.
  7. Tap Next.
  8. From the Google services screen, tap Keep me up to date... to enable or disable then tap Next.
    Note Enabled when a check mark is present.
  9. From the Set up payment info screen, select Remind me later then tap Next.
    Note Payment info can be completed later by navigating Apps > Play Store from a Home screen, tap a paid app, tap Continue then select a payment method.
  10. From the Sync your account screen, tap the appropriate sync settings (e.g., Sync Contacts, etc.) to enable or disable then tap Next.
    Note Enabled when a check mark is present.

Go back to continue with step 8 of first time setup

Set Up Pattern Lock

Note An unlock pattern is created then utilized to unlock the device.

  1. Draw an unlock pattern (connecting at least 4 dots) then tap Continue.
  2. Re-draw the pattern then tap Confirm.
  3. Set a backup PIN.

Go back to continue with step 10 of first time setup

Set Up Knock Code

Note A Knock Code allows you to tap a pattern to unlock the screen without turning it on.

  1. Tap Knock Code.
  2. From set knock code, enter your pattern (3-8 taps) then tap Done.
  3. Confirm the pattern then tap Done.
  4. Set a backup PIN.
  5. From the lock Screen options screen, select one of the following then tap OK.
    • Show all content
    • Hide sensitive content
    • Do not show notifications

Go back to continue with step 10 of first time setup

Set Up PIN Lock

Note A PIN is created then utilized to unlock the device.

  1. Enter a numeric PIN (4 -16 digits) then tap Continue.
  2. Re-enter the numeric PIN then tap OK.

Go back to continue with step 10 of first time setup

Set Up Password Lock

Note A password is created then utilized to access the device.

  1. Enter a password (4 -16 characters) then tap Continue.
  2. Re-enter the password then tap OK.

Go back to continue with step10 of first time setup

Set Up No Lock

Tap None.

Go back to continue with step 10 of first time setup

Set Up Samsung Account

Choose the appropriate option:

  • If you have never created a Samsung account before, tap Create Account.
  • If you have created a Samsung account before, tap Sign in.

Create Samsung Account

Note Note: You may choose to log in using your Facebook credentials if you wish, by tapping Use your Facebook info. If you don't want to use Facebook to log in, proceed with the steps below.

  1. Tap Enter email ID field and enter your email address.
  2. Tap Enter password and enter a password between 8 -15 characters.
  3. Tap Show password if you would like the password to be visible on the screen
    Note Enabled when a checkmark is present
  4. Tap Confirm password then retype the password.
  5. Tap the Birthday field and use the up and down arrows to set your birthday then tap OK.
  6. Tap First name then enter your first name.
  7. Tap Last name then enter your last name.
  8. Tap Zip code and enter your zip code then tap Done.
  9. Tap Receive marketing information to enable or disable.
    Note Enabled when a checkmark is present
  10. Tap Next.
  11. Tap Agree after reviewing the Terms and Conditions.
  12. Tap Next.
  13. Follow the steps sent to the email address used to sign up to verify your new Samsung Account.

Go back to continue with step 13 of first time setup

Sign into Samsung Account

  1. Tap Enter ID and enter your Samsung ID.
  2. Tap Password and enter your password then tap Sign in.

Go back to continue with step 13 of first time setup

Existing Customers (Only Applies if Upgrading from a Verizon Device)

Note If you're upgrading from iPhone®, you need to turn off iMessage before activating your new phone.

  1. Save Contacts and Content from your Original phone using the Transfer Wizard.
  2. Start the Activation process by calling (877) 807-4646 from any phone other than your new phone and follow the prompts.
    Note Have your Customer Receipt available because you are asked to confirm purchase information
  3. Turn off your Original phone.

Go back to continue with step 1 of first time setup

Turn off iMessage®

  1. On your iPhone go to Settings.
  2. Tap Messages.
  3. If the indicator next to the iMessage switch is green, tap or slide the switch to turn it off.
    Note When the feature is turned off, the switch is all white

Go back to continue with step 1 of Existing Customer setup

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