Samsung Galaxy Tab E (8.0) - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

Note Notes:

  • The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a website.
  • For all advanced-level configuration and troubleshooting, contact your Exchange/IT admin for assistance.
  • Here's how to check what software version your device is running.

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to the default Home screen layout.
  2. Navigate: Settings Settings icon > Accounts > Accounts.
    Note For software version 7.1.1 or earlier, navigate: Settings > Accounts.
  3. Tap Microsoft Exchange ActiveSync.
  4. If necessary, select the appropriate email address.
    Note Multiple accounts may appear.
  5. Tap the Menu icon Menu (upper-right).
  6. Tap REMOVE ACCOUNT.
  7. To confirm, tap REMOVE ACCOUNT.

Related Topic: Set Up Corporate Email

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