Restart / Soft Reset (Frozen / Unresponsive Screen) - Apple® iPhone® 6 / 6 Plus

View this info if your device is unresponsive, frozen or won't power on or off.

Note This device has a non-removable battery. This process can be used to simulate a "battery pull" when the device is unresponsive, frozen or doesn't power on.

Press and hold the Power (right edge) and Home button (bottom) until the Apple logo appears (at least 10 seconds but could take longer) then release.