Soft Reset (Frozen / Unresponsive Screen) - Sony Xperia® Z2 Tablet

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, device locking up, and keypad not responding.

Note Notes:

  • This device has a non-removable battery. This process can be used to simulate a 'battery pull' when the device is unresponsive, frozen, or doesn't power on.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.


Press and hold the Power button (located on the top edge) for approximately 10 seconds or until the device power cycles.


Related Topic: Video icon Unfreeze Your Device