Apple® iPhone® - Voicemail Setup

Note Notes:

  • Alternatively, you can dial *86 to manually set up your Voicemail if the steps below are not successful.
  • For more info on iPhone Voicemail or if you experience issues, visit iPhone Voicemail Support.
  • The steps below apply to the following models:
    • iPhone X / XS / XS Max / XR
    • iPhone 8 / 8 Plus
    • iPhone 7 / 7 Plus
    • iPhone SE
    • iPhone 6 / 6 Plus / 6s / 6s Plus
    • iPhone 5 / 5c / 5s
    • iPhone 4 / 4s


  1. From the Home screen, navigate: Phone icon Phone icon > Voicemail Voicemail icon (lower-right).
    Note You could be directed to the automated Voicemail system at this time. If so, follow the voice prompts to set up your Voicemail and greeting instead of completing the steps below.
  2. Tap Set Up Now.
    Note If the 'Set Up Now' pop-up does not appear, your Voicemail has already been set up. Simply tap Greeting in the upper-left of the Voicemail screen and begin at step 6.
  3. Enter a password then tap Done.
    Note The password must be between 4-6 digits in length.
  4. Re-enter the password then tap Done.
  5. Tap Custom to record a greeting.
    Note To use a Verizon default greeting, tap (check) Default.
  6. Tap Record to begin.
  7. When finished, tap Stop.
  8. To complete, tap 'Done' or 'Save'.


Related Topic: Change Voicemail Password