Soft Reset (Frozen / Unresponsive Screen) - Samsung Galaxy Tab E (8.0)

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, device locking up, and keypad not responding.

Note Notes:

  • This device has a non-removable battery. This process can be used to simulate a "battery pull" when the device is unresponsive, frozen, or doesn't power on.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.

 

  1. Press and hold the Power+Volume Down buttons (located on the right edge) until the Maintenance Boot Mode screen appears (approx. 7 seconds) then release.
    Power and Volume Down buttons
  2. From the Maintenance Boot Mode screen, select Normal Boot.
    Note Utilize the volume buttons to cycle through the available options and the Home button (located below the display) to select.
    Maintenance Boot Mode with Normal Boot

 

Related Topic: Video icon Unfreeze Your Device

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