PRIV™ by BlackBerry® - Manage DTMF Tones

If you're calling into an automated dial-in system (e.g., voicemail) and your dialpad entries aren't being recognized, view this info.

Note Dual-tone multi-frequency (DTMF) tones are used by automated dial-in systems such as voicemail or where prompts are used to navigate.

  1. From a Home screen, tap PhonePhone icon.
    Note If not available navigate: AppsApps icon > Phone.
  2. Tap the Menu icon Action overflow icon (located in the top-right).
    Note If on the Dial pad screen, tap the Back icon Back icon once (located in the lower-left corner).
  3. Tap Settings.
  4. Tap Call settings.
  5. Tap DTMF tones.
  6. From DTMF tones tap one of the following:
    • Normal
    • Long