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Remove Corporate Email Account (Exchange ActiveSync®) - PRIV™ by BlackBerry®

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From a Home screen, navigate: Apps Apps icon > Settings Settings icon > Accounts Accounts icon.
  2. Tap Exchange.
  3. Tap the appropriate account (email address).
  4. Tap the Menu icon Action overflow icon (located in the upper-right).
  5. Tap Remove account.
  6. Tap Remove account to confirm.

 

Related Topic: Set Up Corporate Email

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