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Remove Corporate Email Account (Exchange ActiveSync®) - PRIV™ by BlackBerry®
Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.
-
From a Home screen, navigate: Apps
> Settings 
> Accounts 
. - Tap Exchange.
- Tap the appropriate account (email address).
-
Tap the Menu icon
(located in the upper-right). - Tap Remove account.
- Tap Remove account to confirm.
> Settings 
> Accounts 
.
(located in the upper-right).
Related Topic: Set Up Corporate Email
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