PRIV™ by BlackBerry® - Insert SIM Card

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems, and a blank/frozen screen.

Note Don't attempt to insert the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure the device is powered off.
  2. From the top edge of the device (display facing down), remove the SIM card tray.
    Note Utilize the insertion/removal tool to unlock the tray by inserting it into the provided slot.
    Remove card tray
  3. With the gold contacts facing the display and the notch located in the upper-left, insert the SIM card into the tray as shown.
    Note Ensure the SIM card is correctly aligned.
    SIM card removal and alignment
  4. Insert the SIM card tray.
    Note Press in on the tray to lock it into place.
    Insert card tray

Note Check out this interactive demo for more info.

Related Topic: Remove the SIM Card

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