Samsung Convoy® 4 - Manual Firmware Over-The-Air (FOTA) Upgrade

Caution The device must be flipped open for the entire update process. If the device is closed at any time the update fails.

Note If the update fails, refer to Software Update - Software Upgrade Assistant for additional assistance.

  1. Navigate: Menu > Settings & Tools > Phone Info > Software Update > Check New.
    Note If an error is received wait 3 minutes then retry.
    Note Utilize the 5-way navigation pad to highlight and the center button to select.
    5-way Navigation Pad
  2. Select OK.
    Note Software download takes 1 to 2 minutes.
  3. Select OK.
  4. Navigate: Menu > Settings & Tools > Phone Info > SW/HW Version and verify the upgraded version.