Master Reset - Samsung Convoy™ 4

Caution A Master Reset:

  • is the last resort for troubleshooting.
  • erases all data and restores preferences to factory default specifications.
  • is only recommended when the existing data has been backed up or is unwanted.

  1. From the main screen, select MENU.
    Note Utilize the 5-way navigation pad to highlight and the center button to select.
    5-way Navigation Pad
  2. Select Settings.
  3. Select Phone Settings.
  4. Select Security.
  5. Enter the code.
    Note The default code is the last 4 digits of the phone number.
  6. Select Restore Phone.
  7. Select Yes.
  8. Press OK.
  9. Enter the code.
    Note The default code is the last 4 digits of the phone number.
    Note To set up the device after completing the factory data reset, refer to Initial Setup - Backup Assistant Plus - Samsung Convoy® 4

Note Check out this interactive demo for more info.

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